Fit help & ordering
7139310006 Thank you for shopping with AllTitanParts.com. We supply genuine OEM replacement parts, accessories, and equipment for Titan, SpeeFlo, SprayTech, Wagner, and related professional spray equipment.
Please review this Shipping, Cancellation, Return & Refund Policy before placing your order. By placing an order with AllTitanParts.com, you acknowledge that you have reviewed the product information, part number, compatibility information, shipping terms, and return conditions applicable to your purchase.
| Order cut-off | 12 pm Eastern |
|---|---|
| Dispatch time | 1–2 business days |
| Delivery | 4–5 business days after dispatch |
| Orders under $75 | May take 5–7 business days to ship |
| Return window | 30 days from delivery, unopened only |
| Refund processing | 3–5 business days after we receive the return |
| RMA number | Required — returns without one are refused |
Orders are generally processed during normal business days, Monday through Friday, excluding holidays.
Our standard order cut-off time is 12:00 p.m. Eastern Time. Orders received after the cut-off time are treated as received on the next business day for processing purposes.
Most available items are processed for shipment within approximately 1–2 business days. Standard delivery is generally expected within approximately 4–5 business days after shipment, depending on the destination, carrier, shipping method, weather, product availability, and other circumstances outside our control.
Orders under $75 may require approximately 5–7 business days to ship.
Shipping and delivery dates are estimates unless expressly stated otherwise. Carrier transit times begin after an order has been tendered to the carrier.
Orders are generally not shipped or delivered on weekends or holidays. UPS Saturday delivery may be available upon request where supported by the carrier and destination.
Product availability displayed on our website does not necessarily mean that every item is physically stocked at our facility.
Certain products may need to be ordered from Titan or another applicable manufacturer or supplier after your order is placed. Availability and estimated shipment dates may therefore be confirmed after order processing begins.
A product is not automatically considered a Special-Order Item merely because we obtain it from the manufacturer or supplier after receiving your order. Special-Order Items are subject to the separate terms described below.
If we learn that we cannot ship an item within the shipment period communicated to you, we may provide an updated shipment estimate and, where required by applicable law, provide the option to accept the delay or cancel the affected item or order for a refund.
If an item has been discontinued, is unavailable, or otherwise cannot be supplied, we may cancel the affected item and issue an applicable refund.
All Special-Order Items are final sale and non-returnable.
A Special-Order Item is a product specifically ordered, sourced, configured, manufactured, or procured for a customer and identified as a Special Order, Final Sale, or Non-Returnable Item before purchase or before the customer authorizes the special order.
Once a Special-Order Item has been ordered from the manufacturer or supplier, it cannot be cancelled, returned, or refunded, except where:
Special-Order Items cannot be returned because of incorrect customer part selection, change of mind, project cancellation, duplicate ordering, equipment changes, or because the product is no longer needed.
Customers are responsible for verifying the part number, equipment model, serial number, and application before authorizing a Special-Order Item.
If you are uncertain about compatibility, please contact AllTitanParts.com before placing or authorizing the order.
Selecting an expedited shipping service such as Next Day Air, 2nd Day Air, or 3 Day Select affects the carrier’s transit time after the order has shipped.
Purchasing expedited shipping does not guarantee that an order will ship on the same day it is placed.
Order processing time, cut-off times, weekends, holidays, product availability, manufacturer lead times, and backorders may affect the actual shipment date.
If an order contains both available and backordered items, we may contact you regarding partial-shipment options when appropriate.
International shipping charges may be determined after the products are packaged and weighed.
Where additional shipping payment is required, we will contact you by telephone or email with available shipping options. The order will be released for international shipment after all required shipping charges have been paid.
International customers are responsible for applicable customs duties, import taxes, brokerage fees, tariffs, or other charges imposed by the destination country or carrier unless expressly stated otherwise at checkout.
Customs clearance and international carrier delays are outside our control.
If you wish to cancel an order, contact us as soon as possible.
An ordinary order may generally be cancelled without a restocking fee if the cancellation request is received and processed before the product has been allocated, processed for shipment, or shipped, subject to product-specific restrictions.
Orders that have already shipped cannot be treated as pre-shipment cancellations and are subject to the applicable return provisions below.
Once a product identified as a Special-Order Item has been ordered, procured, manufactured, configured, or otherwise committed to the customer by the manufacturer or supplier, the order cannot be cancelled, except where otherwise required by applicable law.
Eligible products purchased from AllTitanParts.com may be returned within 30 days after delivery, subject to all conditions and exclusions contained in this policy.
Special-Order Items are excluded from the 30-day return policy.
To qualify for a standard return, an eligible product must:
A return request does not automatically mean that a product is eligible for return.
Return eligibility is determined based on the product, condition, delivery date, reason for return, and exclusions contained in this policy.
All returns require prior authorization.
Before returning merchandise, contact AllTitanParts.com and request a Returned Material Authorization (RMA).
Please provide:
Once an eligible return is approved, we will provide the RMA information and return instructions.
Do not return merchandise without an RMA. Unauthorized returns, including packages sent without a valid RMA, may be refused and returned to the sender.
Issuance of an RMA does not guarantee a refund. All returned merchandise remains subject to inspection and the eligibility requirements of this policy.
Customers are responsible for verifying the correct part number and application before ordering.
If you order the wrong part, change your mind, no longer need the product, purchase the wrong quantity, or return an otherwise correctly supplied eligible product for a reason not caused by an error by AllTitanParts.com, an approved return is subject to a 30% restocking fee.
The customer is also responsible for:
Special-Order Items remain non-returnable even when the customer selected the incorrect part.
We strongly recommend contacting us with your machine’s model number and serial number before ordering if you are uncertain about compatibility.
If we shipped an incorrect item because of an error by AllTitanParts.com, please contact us promptly.
After verifying the error, we will provide appropriate return instructions. When applicable, we may provide a prepaid USPS or UPS return label.
Products returned because of our error should be securely packaged and returned with all original components and packaging unless we instruct you otherwise.
A restocking fee will not be charged when a return results from a verified fulfillment error by AllTitanParts.com.
This provision does not apply when AllTitanParts.com supplied the exact part number ordered by the customer but the customer selected an incorrect part for the equipment.
The Special-Order restriction does not prevent a customer from contacting us when AllTitanParts.com supplied a materially incorrect product.
The following products are final sale and non-returnable, except where otherwise required by applicable law or where an incorrect product was supplied because of an error by AllTitanParts.com:
If a product is defective or covered by a manufacturer’s warranty, the applicable manufacturer’s warranty procedures may apply separately from this return policy.
Unless the return results from a verified error by AllTitanParts.com, the customer is responsible for all return shipping costs.
Returned products must be securely packaged to prevent damage during transportation.
We strongly recommend using a shipping method that provides tracking and appropriate insurance. Customers should retain their tracking number and shipping documentation until the return has been inspected and the refund completed.
AllTitanParts.com is not responsible for return packages lost or damaged in transit before they are received by us, except to the extent otherwise required by applicable law.
All returned merchandise is subject to inspection before a refund is approved.
Products that are used, installed, incomplete, damaged, altered, contaminated, missing packaging or components, or otherwise not in resalable condition may be refused and may not qualify for a refund.
If a return is rejected after inspection, we will notify you. The customer may be responsible for shipping charges if the merchandise is to be returned to the customer.
Approved refunds are generally processed within 3–5 business days after we receive and inspect the returned merchandise.
Unless otherwise required by law, refunds will be issued to the original payment method.
For customer-choice or customer-error returns, the refund will be reduced by the applicable 30% restocking fee and any non-refundable original shipping charges.
Special-Order Items are not eligible for refunds except as expressly provided in this policy or required by applicable law.
Financial institutions and payment processors may require additional time to post an approved refund to your account. Processing times after we issue a refund are controlled by the payment provider and are outside our control.
Any refund timing required by applicable law will take precedence over a general processing estimate stated in this policy.
Original shipping charges are generally non-refundable when a customer returns a correctly supplied product because the wrong product was ordered, the product is no longer wanted, or for another reason not caused by AllTitanParts.com.
When a return results from a verified shipping or fulfillment error by AllTitanParts.com, applicable shipping charges will be handled by us in accordance with the circumstances and applicable law.
Please inspect your shipment promptly after delivery.
If your package arrives damaged, contains an incorrect product, or appears to be missing merchandise, contact us as soon as reasonably possible with your order number and details of the problem.
Please retain the product, shipping carton, packing materials, labels, and other packaging while the issue is being investigated. Photographs may be requested to document shipping damage, shortages, or an incorrect shipment.
Do not discard damaged merchandise or packaging until we have provided instructions.
Customers are responsible for confirming that the part ordered is appropriate for their equipment.
Part numbers, diagrams, model references, descriptions, and compatibility information are provided to assist with product identification. Equipment manufacturers may revise designs, serial-number ranges, assemblies, or part numbers over time.
If you are uncertain about fitment, contact us before ordering with the equipment model number and serial number so that we can assist with product identification.
This is particularly important before purchasing a Special-Order Item, because Special-Order Items are final sale and cannot be returned because of incorrect customer part selection.
Assistance with product identification does not alter manufacturer specifications or warranty terms.
Manufacturers may discontinue, supersede, replace, or revise part numbers and product designs.
Where a manufacturer has officially replaced an older part number with a current replacement or superseding part, the current manufacturer-specified replacement may be supplied where appropriate.
We will not knowingly substitute a materially different product without authorization where customer approval is required.
To the extent permitted by applicable law, AllTitanParts.com reserves the right to refuse returns involving suspected fraud, product substitution, altered merchandise, serial-number discrepancies, missing components, abuse of the return process, or merchandise that was not originally purchased from AllTitanParts.com.
Nothing in this provision limits any right or remedy that cannot legally be waived.
This policy describes AllTitanParts.com’s standard commercial shipping, cancellation, return, and refund procedures.
Nothing in this policy is intended to eliminate, restrict, or waive any right or remedy that cannot legally be waived under applicable federal, state, or local law.
If any provision of this policy conflicts with a legal requirement applicable to a particular transaction, the applicable legal requirement will control.
For cancellations, return authorization, shipping questions, damaged shipments, incorrect items, or compatibility assistance, contact:
AllTitanParts.com / eRepair Center
5250 Gulfton St., Suite 1H
Houston, Texas 77081
Phone: 713-931-0006
Please have your order or invoice number, part number, and relevant equipment model and serial number available when contacting us.
Call 713-931-0006 or email [email protected]. Have your order or invoice number and the part number to hand and we will sort it out.
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